How much does AI consulting cost?

BlokAI's engagements range from $5,000 to $75,000 depending on scope. Simple automations and LLM integrations start around $5K–$15K. Custom AI agent systems and full data infrastructure projects run $30K–$75K. We scope every project before committing to a price.

What does BlokAI build?

BlokAI builds AI agents, LLM applications, RAG systems, automation pipelines, and data infrastructure for startups and SMBs. We take projects from architecture to production — not demos, not prototypes.

Is BlokAI based in Japan?

Yes. BlokAI is a solo studio run by Kent Tran, based in Tokyo, Japan. We work with clients globally in English.

What is RAG and why does my business need it?

RAG (Retrieval-Augmented Generation) lets AI systems search your own documents, databases, or knowledge bases before answering — instead of relying only on training data. It powers AI customer support, internal search tools, and sales enablement systems that are accurate and up-to-date.

BlokAI Privacy Policy

Last Updated: February 24, 2026

Effective Date: February 24, 2026

1. Introduction

BlokAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services at blok-ai.com and related platforms.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, company name, phone number (optional)
Payment Information: Credit card details (processed and stored by Stripe, not by us)
Business Information: Company details, industry, business challenges, goals
Communications: Messages, inquiries, support requests

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent, click patterns
Device Information: IP address, browser type, operating system, device type
Cookies and Tracking: Session data, preferences, analytics
API Logs: Request timestamps, endpoints accessed, response codes

2.3 Third-Party Information

OAuth Login: If you use Google or other OAuth providers, we receive basic profile information (name, email)
Analytics: Aggregated usage data from analytics providers

3. How We Use Your Information

3.1 Service Delivery

Process and fulfill your orders
Generate AI business analysis reports
Provide customer support
Send service-related communications (receipts, reports, updates)

3.2 Improvement and Development

Improve our AI models and analysis quality
Develop new features and services
Conduct research and analytics
Debug and optimize system performance

3.3 Communication

Send transactional emails (order confirmations, reports)
Send marketing communications (with your consent)
Respond to your inquiries and requests
Notify you of important changes or updates

3.4 Legal and Security

Comply with legal obligations
Prevent fraud and abuse
Enforce our Terms of Service
Protect our rights and property

4. How We Share Your Information

4.1 Service Providers

We share information with trusted third-party providers:

Stripe: Payment processing
Vercel: Web hosting and serverless functions
Neon: Database hosting
Cloudflare: CDN and security
OpenAI/Anthropic: AI model providers for analysis
Resend: Email delivery

4.2 Business Transfers

If BlokAI is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

We may disclose information when required by law or to:

Comply with legal process (subpoena, court order)
Respond to government requests
Protect our rights, property, or safety
Prevent fraud or illegal activity

4.4 With Your Consent

We may share information for other purposes with your explicit consent.

4.5 What We DON'T Do

We DO NOT sell your personal information to third parties
We DO NOT share your business analysis data with competitors
We DO NOT use your data for unrelated marketing without consent

5. Data Security

5.1 Security Measures

Encryption: Data encrypted in transit (TLS/SSL) and at rest
Access Controls: Role-based access, authentication required
Secure Infrastructure: Industry-standard cloud providers
Regular Updates: Security patches and monitoring
Payment Security: PCI DSS compliant via Stripe

5.2 Limitations

While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security of your information.

5.3 Your Responsibility

Keep your account credentials confidential
Use strong, unique passwords
Enable two-factor authentication when available
Report suspicious activity immediately

6. Data Retention

6.1 Active Accounts

We retain your information while your account is active and for a reasonable period afterward to:

Provide ongoing services
Comply with legal obligations
Resolve disputes
Improve our services

6.2 Retention Periods

Account Data: Retained while account is active + 2 years after deletion
Payment Records: 7 years (tax and legal requirements)
Analysis Reports: 3 years for service improvement
Usage Logs: 90 days for security and debugging

6.3 Deletion

You may request data deletion by contacting us. We will delete or anonymize your data within 30 days, except where retention is legally required.

7. Your Privacy Rights

7.1 Access and Portability

Request a copy of your personal information
Receive data in a machine-readable format

7.2 Correction

Update or correct inaccurate information
Modify your account details at any time

7.3 Deletion

Request deletion of your personal information
Close your account (subject to legal retention requirements)

7.4 Opt-Out

Unsubscribe from marketing emails (transactional emails still sent)
Disable cookies (may affect functionality)
Opt out of analytics tracking

7.5 Object and Restrict

Object to processing of your information
Request restriction of processing under certain circumstances

7.6 Withdraw Consent

Withdraw consent for processing where we rely on consent

7.7 Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies and Tracking Technologies

8.1 What We Use

Essential Cookies: Required for basic functionality (authentication, session management)
Analytics Cookies: Track usage patterns and performance
Preference Cookies: Remember your settings and preferences

8.2 Third-Party Cookies

Our service providers (Stripe, analytics tools) may set their own cookies.

8.3 Cookie Control

You can control cookies through your browser settings. Disabling cookies may limit functionality.

9. International Data Transfers

9.1 Data Location

Your information may be stored and processed in:

Japan (primary operations)
United States (cloud infrastructure)
Singapore (database hosting)
Other countries where our service providers operate

9.2 Transfer Protections

When transferring data internationally, we ensure appropriate safeguards through:

Standard contractual clauses
Service provider agreements
Compliance with data protection frameworks

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

Right to Know: What personal information we collect, use, and share
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of sale of personal information (we don't sell data)
Right to Non-Discrimination: Equal service regardless of privacy rights exercise

To exercise these rights, contact us at [email protected].

13. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR:

Legal Basis for Processing: Contract performance, legal obligations, legitimate interests, consent
Data Protection Officer: [email protected]
Supervisory Authority: You may lodge a complaint with your local data protection authority

14. Changes to This Privacy Policy

14.1 Updates

We may update this Privacy Policy from time to time. Changes are effective upon posting.

14.2 Notification

We will notify you of material changes via:

Email to your registered address
Notice on our website
In-app notification

14.3 Continued Use

Your continued use of the Services after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

BlokAI Email: [email protected] Website: https://blok-ai.com

For privacy-related questions, concerns, or to exercise your rights, please contact us at [email protected].

16. Data Processing Agreement

For business customers requiring a Data Processing Agreement (DPA), please contact us at [email protected].

Version 1.0 | Last Updated: February 24, 2026