How much does AI consulting cost?

BlokAI's engagements range from $5,000 to $75,000 depending on scope. Simple automations and LLM integrations start around $5K–$15K. Custom AI agent systems and full data infrastructure projects run $30K–$75K. We scope every project before committing to a price.

What does BlokAI build?

BlokAI builds AI agents, LLM applications, RAG systems, automation pipelines, and data infrastructure for startups and SMBs. We take projects from architecture to production — not demos, not prototypes.

Is BlokAI based in Japan?

Yes. BlokAI is a solo studio run by Kent Tran, based in Tokyo, Japan. We work with clients globally in English.

What is RAG and why does my business need it?

RAG (Retrieval-Augmented Generation) lets AI systems search your own documents, databases, or knowledge bases before answering — instead of relying only on training data. It powers AI customer support, internal search tools, and sales enablement systems that are accurate and up-to-date.

BlokAI Terms of Service

Last Updated: February 24, 2026

Effective Date: February 24, 2026

1. Agreement to Terms

By accessing or using BlokAI services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Services.

Services Provided:

AI Business Analysis
AI Strategy Consulting
Custom AI Development
AI Integration Services
LLM Application Development
Data Infrastructure Services

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Account Registration

3.1 Account Creation

You must provide accurate, current, and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized use of your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for:

Violation of these Terms
Fraudulent or illegal activity
Abuse of Services
Non-payment of fees

4. Services and Pricing

4.1 AI Business Analysis

Price: $50 USD per analysis
Delivery: Analysis report delivered via email within 24-48 hours
Format: PDF report with actionable insights and recommendations
Scope: Limited to information provided in submission form

4.2 Consulting and Custom Development

Pricing varies based on project scope and complexity
Quotes provided after initial consultation
Payment terms specified in individual service agreements

4.3 Changes to Pricing

We reserve the right to modify pricing with 30 days' notice to existing customers.

5. Payment Terms

5.1 Payment Methods

Credit/debit cards via Stripe
Cryptocurrency payments (where available)

5.2 Payment Processing

All payments are processed securely through Stripe
We do not store your payment information
Prices are in USD unless otherwise specified

5.3 Refund Policy

AI Business Analysis: Refunds available within 48 hours of purchase if analysis has not been delivered
Custom Development: Refund terms specified in individual service agreements
No refunds after service delivery or analysis report sent
Refund requests: [email protected]

5.4 Failed Payments

Services may be suspended for failed or declined payments
You are responsible for any fees charged by your payment provider

6. Intellectual Property Rights

6.1 Our Content

All content, features, and functionality of the Services are owned by BlokAI
Our trademarks, logos, and brand features are protected
You may not use our intellectual property without prior written consent

6.2 Your Content

You retain ownership of any information, data, or materials you provide ("Your Content")
By submitting Your Content, you grant us a license to use it to provide the Services
You represent that you have all rights necessary to provide Your Content

6.3 AI-Generated Analysis

Analysis reports are created using AI models and human expertise
Reports are provided "as-is" for informational purposes only
You may not resell or redistribute our analysis reports without permission

7. Use Restrictions

You agree NOT to:

Use the Services for any illegal purpose
Attempt to gain unauthorized access to our systems
Reverse engineer or decompile any aspect of the Services
Use automated tools to access the Services without permission
Submit false, misleading, or fraudulent information
Violate any applicable laws or regulations
Infringe on the rights of others
Transmit viruses, malware, or harmful code
Resell or redistribute our Services without authorization

8. Disclaimers and Limitations of Liability

8.1 Service "As-Is"

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.2 AI Analysis Limitations

AI-generated analysis is for informational purposes only
Not a substitute for professional financial, legal, or business advice
No guarantee of accuracy, completeness, or fitness for a particular purpose
Results may vary based on input quality and market conditions
We are not responsible for business decisions made based on our analysis

8.3 No Guaranteed Results

We do not guarantee:

Specific business outcomes or revenue increases
Success of AI implementations
Compatibility with all systems or platforms
Uninterrupted or error-free service

8.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLOKAI SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Damages exceeding the amount you paid for the Services in the 12 months prior to the claim

8.5 Service Interruptions

We are not liable for:

Service outages or interruptions
Data loss due to technical failures
Third-party service provider issues (Stripe, cloud hosting, etc.)

9. Indemnification

You agree to indemnify, defend, and hold harmless BlokAI, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

Your use of the Services
Your violation of these Terms
Your violation of any rights of another party
Your Content or submissions

10. Data and Privacy

10.1 Data Collection

We collect and process data as described in our Privacy Policy:

Account information (name, email, company)
Payment information (processed by Stripe)
Business information submitted for analysis
Usage data and analytics

10.2 Data Usage

We use your data to:

Provide and improve our Services
Process payments and deliver reports
Communicate with you about your account
Analyze and improve our AI models

10.3 Data Security

We implement industry-standard security measures
Data is encrypted in transit and at rest
We use secure cloud providers (Neon PostgreSQL, Vercel)
We do not sell your personal information to third parties

10.4 Data Retention

Account data retained while account is active
Analysis submissions retained for service delivery and improvement
You may request data deletion by contacting us

11. Third-Party Services

11.1 Payment Processing

Payments processed by Stripe (stripe.com)
Subject to Stripe's Terms of Service and Privacy Policy
We are not responsible for Stripe service issues

11.2 AI Models

We use third-party AI models (OpenAI, Anthropic, etc.)
These providers have their own terms and policies
We are not liable for AI model outputs or limitations

11.3 Hosting and Infrastructure

Services hosted on Vercel, Cloudflare, and other cloud providers
Subject to their respective terms and service availability

12. Termination

12.1 By You

You may terminate your account at any time by contacting us
No refunds for unused services after termination

12.2 By Us

We may terminate or suspend your access immediately, without notice, for:

Violation of these Terms
Fraudulent activity or payment issues
Abuse or misuse of Services
Legal or regulatory requirements

12.3 Effect of Termination

All rights granted to you will cease
You remain liable for all charges incurred before termination
Certain provisions survive termination (payment obligations, intellectual property, disclaimers)

13. Modifications to Terms

13.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes become effective:

Immediately for new users
30 days after notification for existing users

13.2 Notification

We will notify you of material changes via:

Email to your registered address
Notice on our website

13.3 Continued Use

Your continued use of the Services after changes constitutes acceptance of the modified Terms.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of Japan, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes shall be resolved in the courts of Tokyo, Japan.

14.3 Arbitration

For disputes under $10,000 USD, both parties agree to attempt good-faith negotiation before litigation.

14.4 Class Action Waiver

You agree to resolve disputes individually and waive any right to bring class action lawsuits.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and BlokAI regarding the Services.

15.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

15.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

15.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms to any successor entity.

15.5 No Agency

Nothing in these Terms creates a partnership, agency, or employment relationship.

15.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control (natural disasters, wars, pandemics, internet outages, etc.).

15.7 Export Compliance

You agree to comply with all applicable export and import laws and regulations.

16. Contact Information

BlokAI Email: [email protected] Website: https://blok-ai.com

For questions about these Terms, please contact us at [email protected].

17. Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Version 1.0 | Last Updated: February 24, 2026